FAQ — 2THHAND

Answers to the most common questions about 2THHAND — posting ads, contacting sellers, safety tips and more.

How do I post a listing?
Click «Post an Ad», fill in the details (title, price, photos, category and city), choose your contact method and click «Publish». Your listing will go live after a quick review by our team.
Is posting free?
Yes, posting a basic listing on 2THHAND is completely free. Paid promotion options are available: VIP (special badge + permanent top placement) and Bump (one-time push to the top), both of which increase your listing's visibility.
How do I contact a seller?
On the listing page, click the «WhatsApp» button to start a direct conversation with the seller. You can also send a message through the built-in site chat system.
Do I need to register to browse?
No — browsing and viewing listings requires no registration. To post a listing, send messages, or report a suspicious listing, you need to create an account.
What is the difference between VIP and Bump?
VIP gives your listing a special badge and keeps it pinned at the top of results for an extended period. Bump pushes your listing to the top once for a shorter boost. Both increase visibility and the number of inquiries.
How do I mark an item as sold?
Go to «My Listings», find your listing and click «Mark as Sold». The listing will be removed from the active feed and archived.
How do I report a suspicious listing?
Click the «Report» button on the listing page. You will be asked to describe the issue (fake item, scam, prohibited goods, etc.). Our team will review the report promptly.
What items are prohibited?
You may not post: weapons and dangerous materials, prescription medication, copyright-infringing content, stolen goods, illegal services, or offensive/adult content.
Can I delete my listing?
Yes. Go to «My Listings» and click the delete button next to the listing. Deletion is immediate and cannot be undone.
Safety tips for meeting a buyer/seller
Always meet in a public, well-lit location (mall, café, petrol station), inspect the item before paying, bring a friend to first meetings, and avoid sharing unnecessary personal information such as your home address.